Access Bank has debunked claims that N500 million is missing from a customer’s account.
The bank disclosed this via its social media accounts on Sunday, November 24, 2024.
The bank stated that it does not engage in or condone unethical practices.
The bank’s rebuttal comes amid a video by Vincent Otse, popularly called VeryDarkMan, in which he accused the bank of sharp practices involving the account of a deceased customer, amounting to N500 million.
Access Bank, however, said in the statement that the allegations were untrue, stating that it takes the safety and security of its customers’ funds very seriously.
Access Bank said:
“No N500m or any other fund or amount is missing from the subject customer’s account or any other customer’s account with us.
“We and other independent stakeholders in the banking industry have thoroughly investigated these allegations and independently arrived at the same conclusions. Access Bank Plc operates with the highest ethical standards and we protect our customers’ interests whilst also respecting privacy laws.”
The bank urged the public not to rely on or believe sensational and unverified claims.