Four Simple Steps To Link Your NIN To Your Prepaid Meter And Resolve KTCs Issues With Ikeja Electric

To enhance security for Lagosians under the Ikeja Electric network, a mandatory meter upgrade has been introduced, linking meters with National Identification Numbers (NIN). Failure to comply may result in customers being unable to load energy tokens. Follow these simple steps to link your NIN to your prepaid meter:

Step 1: Click the “Link Your NIN And Meter” Button

Visit the official Ikeja Electric website and locate the “Link Your NIN And Meter” button. Clicking on it will redirect you to a dedicated portal for the NIN linking process.

Step 2: Have Your Phone Number, NIN, and Email Address Ready

Ensure your phone number, NIN, and email address are readily available before starting the process. Double-check the accuracy of your NIN to ensure the information is correct.

Step 3: Confirm Your Inputted NIN Details

After clicking the designated button, the portal will prompt you to enter your phone number, NIN, and email address. Review the information for accuracy and proceed to the next step only when confident that the details are correct.

Step 4: Input Your Meter Number and Verification Code

In the final phase, input your meter number and a verification code sent to your email or linked mobile number. Check your inbox for the code and enter it into the designated field. Be precise to avoid errors. Click “submit” to complete the process.

Conclusion: Successfully Link Your NIN to Your Prepaid Meter with Ikeja Electric

After completing the process, purchase any amount of energy to receive the two sets of 20-digit tokens necessary for loading energy onto your prepaid meter. Three different tokens will be sent; input KTC1, followed by KTC2, and finally, your energy token.

Note: Only landlords can use a single NIN to register multiple meters, while tenants can link NIN to only one meter.

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