Whether you’re troubleshooting software glitches, fixing lag issues, clearing malware, or preparing your smartphone for resale, performing a reset is one of the most reliable solutions for TECNO and Infinix Android phones in Nigeria. Both brands, manufactured by Transsion Holdings, dominate Nigeria’s smartphone market with affordable, feature-packed devices widely used across the country.
There are two main reset types you can perform:
- Soft Reset (Restart): Quickly reboots the phone without affecting your files.
- Factory/Hard Reset: Wipes all data and restores your device to factory settings.
This guide will walk you through step-by-step methods to safely reset your TECNO or Infinix smartphone, whether using the phone’s Settings menu or hardware button combinations (for cases when your phone is unresponsive or locked out).
Warning:
A factory reset will erase all your personal data including photos, videos, contacts, apps, and settings. Be sure to back up important files before proceeding.
How to Reset TECNO and Infinix Phones
There are three common ways to reset TECNO and Infinix smartphones, depending on what you need:
1. Soft Reset (Simple Restart)
- This is the quickest way to refresh your phone without losing data.
- Simply press and hold the Power button.
- Select Restart or Reboot from the options that appear.
- Wait for the device to restart.
2. Factory Reset (via Settings)
- Use this method when you want to erase all data and start afresh.
- Open Settings on your phone.
- Scroll down and tap System.
- Select Reset Options.
- Choose Erase All Data (Factory Reset).
- Confirm the action and wait for your phone to reset.
3. Hard Reset (via Recovery Mode)
- Ideal for fixing software issues when the phone won’t boot properly.
- Turn off the phone completely.
- Press and hold Power button + Volume Up button together until the brand logo appears.
- Use the volume keys to navigate and select Wipe Data/Factory Reset.
- Press the Power button to confirm.
- After reset, select Reboot System Now.
Note: Factory and hard resets will erase all your data — always back up your files before proceeding.
| Reset Type | Method | Steps |
|---|---|---|
| Soft Reset | Using Power Button | Press and hold the Power button → Tap Restart |
| Factory Reset via Settings | From Phone Settings | Go to Settings → System → Reset Options → Erase All Data (Factory Reset) → Confirm |
| Hard Reset via Recovery Mode | Using Hardware Keys (for locked/unresponsive phones) | 1. Power off phone 2. Press and hold Power + Volume Up until logo appears 3. Navigate with volume keys to Wipe data/factory reset → Confirm with Power button |
